Accessibility Statement for Old Malden Florist

Our Commitment to Accessible Online Flower Shopping

At Old Malden Florist, we believe that everyone in the Old Malden community should be able to experience the joy of flowers effortlessly. Our online flower shop is designed to ensure every customer can browse, select, and order beautiful arrangements with ease, regardless of ability. We are committed to fostering a welcoming and accessible digital experience for all our valued customers.

WCAG 2.1 AA Compliance

Old Malden Florist's website has been developed in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines are considered the gold standard for web accessibility, ensuring our site is usable for as many people as possible, including those with physical, sensory, or cognitive disabilities. Our adherence to these standards reflects our dedication to making online flower ordering available without barriers to anyone in Old Malden or beyond.

Screen Reader Compatibility

We prioritise compatibility with popular screen readers to support visitors with visual impairments. Our website uses semantic HTML and ARIA roles, enabling users to interact with our content using assistive technologies effectively. Key elements such as navigation menus, images, product descriptions, and forms have been carefully labelled and structured so that screen reader users can independently complete their online orders at Old Malden Florist.

High Contrast and Readable Design

Understanding that visual clarity is crucial, our website features a high contrast design that benefits users with low vision, colour blindness, or reading difficulties. Text stands out sharply against backgrounds, font sizes are scalable, and colour choices pass contrast standards. This approach ensures that all Old Malden customers, regardless of their visual capabilities, can navigate our online flower shop comfortably and with confidence.

Continuous Improvement and Feedback

Old Malden Florist is dedicated to ongoing accessibility improvements. We regularly review and update our site to stay aligned with best practices and evolving standards. Despite our efforts, some accessibility issues may arise as technology and user needs change. If you encounter any difficulties accessing our online services or identifying specific flowers, we are eager to hear from you. Your feedback is invaluable in our journey to serve the entire Old Malden community better.

Contact Us for Accessibility Support

If you experience any barriers on the Old Malden Florist website or have suggestions for enhancing your online experience, please get in touch with our team. We are committed to promptly assisting you and addressing any accessibility concerns, ensuring that everyone in Old Malden can order flowers online with confidence, safety, and ease.